Gestão de marketing

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Marketing management is a business discipline that incorporates various aspects to effectively promote a company’s product or service. It involves a strategic approach to understanding and assessing the market, competition, and customer[2] behavior. Key components include marketing analysis and strategy, implementation and planning, process and vendor management, reporting, measurement and control systems, and international marketing management. The purpose is to identify potential customer segments, develop strategies to target these segments, and then implement and control the marketing plan[1]. Marketing managers play a crucial role in coordinating these activities to ensure the company’s marketing objectives align with its overall business goals, leading to revenue growth and profitability. This process is also adapted to the global market, wherein marketing managers consider international factors to devise effective strategies.

Definições de termos
1. marketing plan. A marketing plan is a strategic document that outlines a company's advertising and marketing efforts for a specific period, often one year. This comprehensive guide details various facets of a business such as its activities, target market, competition, and marketing strategies like advertising and direct marketing. It includes historical data, future predictions, and ways to fulfill customer needs. This plan also helps in segmenting markets, forecasting market size, and planning market share. Furthermore, it includes budget allocation for implementing strategies and setting achievable marketing goals. A marketing plan also describes the product or service, the business location, and pricing strategy. The plan enables the company to follow a specific marketing path, increase its customer base, and build a favorable image while facilitating internal communication. It also necessitates regular reviews for plan validity and result assessment.
2. customer.
1 The primary entity in this text is the 'customer.' A customer is an individual or entity that purchases goods or services from a business. They are crucial participants in the commercial landscape, forming relationships with businesses through transactions. Customers can also be classified as 'clients,' especially when they receive tailored advice or solutions from a business. The term 'client' originates from Latin, implying a sense of leaning or bending towards a business. Customers vary in types - from end customers who directly buy products or services, to industrial customers who incorporate these goods or services into their own offerings. These customers can have different relationships with the business, such as being employers in construction projects. Businesses often segment their customers into different categories, like entrepreneurs or end users, to better understand and serve them. The understanding and management of customer relationships is a critical area of study and practice in business.
2 The primary entity in this text is the 'customer.' A customer is an individual or entity that purchases goods or services from a business. They are crucial participants in the commercial landscape, forming relationships with businesses through transactions. Customers can also be classified as 'clients,' especially when they receive tailored advice or solutions from a business. The term 'client' originates from Latin, implying a sense of leaning or bending towards a business. Customers vary in types - from end customers who directly buy products or services, to industrial customers who incorporate these goods or services into their own offerings. These customers can have different relationships with the business, such as being employers in construction projects. Businesses often segment their customers into different categories, like entrepreneurs or end users, to better understand and serve them. The understanding and management of customer relationships is a critical area of study and practice in business.

Gestão de marketing é o strategic organizational discipline which focuses on the practical application of marketing orientation, techniques and methods inside enterprises and organizations and on the management of a firm's marketing resources and activities.

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