Smarketing is a strategic approach that integrates sales[3] and marketing functions to drive business growth. It’s a business strategy that emerged around the year 2000, combining social engagement, sales, and marketing efforts. Smarketing aims to break down the silos between sales and marketing teams, fostering a culture of collaboration and shared understanding. It heavily relies on data to inform decisions and measure success. A successful Smarketing strategy includes implementing closed-loop reporting, establishing service level agreements, maintaining open communication, and using data-driven decision making. Companies that adopt Smarketing see benefits like improved team communication, increased revenue growth, better customer[1] experiences, and overall enhanced company performance. It’s especially relevant in today’s business landscape, where adaptability and a holistic approach are key to success. Training, technology[2], and continuous refinement of strategies based on performance data are vital aspects of implementing Smarketing.
This article is written like a manual or guide. (December 2016) |
Smarketing is the process of integrating the sales and marketing processes of a business. The objective is for the sales and marketing functions to have a common, integrated approach.
Smarketing aims to promote the product or service to potential buyers and at the same time integrate this process with the sales department's activities. Sales and marketing departments should meet frequently and agree on a common terminology, and using data throughout the entire sales and marketing process to identify good prospects and to follow up on how well they are followed up. Smarketing works best when a firm does closed loop reporting by tracking its success with particular prospects from the marketing stage through direct sales efforts. According to one source, Smarketing began around 2000 as a result of improved web browsing capabilities.