Slack (software)

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Slack is a digital communication platform primarily utilized by businesses for team collaboration. Originating as an internal tool within Tiny Speck in 2012, it was repurposed and publicly launched by Stewart Butterfield in 2013. The platform offers features like persistent chat rooms, direct messaging, public and private channels, and integrations with third-party services. It operates on a freemium model, providing both free and paid subscriptions. A noteworthy event in Slack’s history is its acquisition by Salesforce in 2020. Despite experiencing several security[3] incidents, Slack continues to grow, reaching a valuation of $2.8 billion and boasting over 8 million daily users. It has also notably partnered with other tech giants like Google[4] and Microsoft[2], adding to its functionality and user experience[1].

Terms definitions
1. user experience. User Experience (UX) is a broad term that encompasses every aspect of an end-user's interaction with a company, its services, or its products. This includes users' perceptions and responses, both emotional and cognitive, during and after the use of a system, product, or service. User Experience also involves users' beliefs, preferences, and behaviors. While usability, a component of UX, focuses on the practical aspects of a system, UX incorporates a holistic view of system use. User experience is a vital factor in increasing brand loyalty and customer base growth. Its history dates back to the Machine Age, with notable contributions from figures like Frederick Winslow Taylor, Henry Ford, and Donald Norman. Today, technology advancements continue to shape and expand the field.Developer Experience (DX) is the analog of UX for software developers. It represents the experience developers have with the tools, processes, and software they use in their work. A high-quality DX can significantly impact the overall user experience, thus contributing to the success of the product. The importance of DX is increasingly recognized in the field of software services, where ease of use can serve as a key market differentiator. This concept has been explored by various authors and researchers, and it's also emphasized in international standards like ISO 9241-210, which advocates for human-centered design.
2. Microsoft ( Microsoft ) Microsoft is a globally recognized technology company, well-known for its software, hardware, and other digital services. Founded in 1975 by Bill Gates and Paul Allen, it launched revolutionary products like the Windows operating system, Microsoft 365 suite, and the Xbox gaming consoles. Under the leadership of their current CEO, Satya Nadella, Microsoft broadened its scope to include cloud computing and pursued a policy of active acquisitions, including GitHub and Mojang, to enhance its product offerings. Despite facing criticisms and legal challenges over monopoly behavior and usability issues, Microsoft has maintained a solid financial performance, even achieving a trillion-dollar market cap in 2019. Today, it continues to innovate and expand, holding a significant position in the global tech industry.
Slack (software) (Wikipedia)

Slack is a cloud-based team communication platform developed by Slack Technologies, which has been owned by Salesforce since 2020. Slack has freemium and paid subscriptions. Slack's primary userbase is businesses, and has functionalities primarily for businesses.

Slack
Original author(s)Stewart Butterfield, Eric Costello, Cal Henderson, and Serguei Mourachov
Developer(s)Slack Technologies (Salesforce)
Initial releaseAugust 2013; 10 years ago (2013-08)
Written inElectron (C++, JavaScript, TypeScript, React, Redux, etc.), Hack (backend)
Operating systemMicrosoft Windows, macOS, Linux, iOS, Android
Available in12 languages
List of languages
Chinese (Traditional), Chinese (Simplified), English (UK), English (US), French (France), German (Germany), Italian (Italy), Japanese (Japan), Korean (South Korea), Portuguese (Brazil), Spanish (Latin America), Spanish (Spain)
TypeCollaborative software
LicenseProprietary
Websiteslack.com
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