Témoignage

Partager
" Retour à l'index des glossaires

A testimonial[1] is a marketing tool that businesses use to build credibility and trust with their customers. It is essentially an endorsement from a client[3], sharing their positive experience with a product or service. Testimonials can significantly influence consommateur[5] behavior, as they often rely on others’ opinions and experiences when making purchasing decisions. They can be found on various online platforms such as Yelp[6], TripAdvisor, and Instagram[4], where customers share their reviews. However, the authenticity of these testimonials is critical, and businesses must ensure they are not misleading or fraudulent. The Federal Trade Commission has rules in place to prevent the misuse of testimonials. Additionally, some private sector companies offer verification services to ensure testimonial authenticity. Celebrities are also often used in testimonial-style endorsements, especially on médias sociaux[2] platforms, to influence their followers’ purchasing behavior.

Définitions des termes
1. testimonial.
1 This text primarily revolves around the concept of 'Testimonials' in marketing. A testimonial, in simple terms, refers to a positive review or feedback given by a customer about a product or service. Utilizing testimonials in marketing strategies helps to build trust among potential customers and enhance brand credibility. With the advent of the internet, online platforms like Yelp! and Instagram have become popular spaces for sharing testimonials. However, this practice also faces challenges such as counterfeit reviews and manipulation by business owners. Regulatory bodies like the Federal Trade Commission have implemented regulations to combat misleading testimonials. Additionally, the effectiveness of testimonials relies on factors like consumer susceptibility to societal norms and the emphasis on product attributes.
2 A testimonial is a marketing tool that businesses use to build credibility and trust with their customers. It is essentially an endorsement from a customer, sharing their positive experience with a product or service. Testimonials can significantly influence consumer behavior, as they often rely on others' opinions and experiences when making purchasing decisions. They can be found on various online platforms such as Yelp, TripAdvisor, and Instagram, where customers share their reviews. However, the authenticity of these testimonials is critical, and businesses must ensure they are not misleading or fraudulent. The Federal Trade Commission has rules in place to prevent the misuse of testimonials. Additionally, some private sector companies offer verification services to ensure testimonial authenticity. Celebrities are also often used in testimonial-style endorsements, especially on social media platforms, to influence their followers' purchasing behavior.
2. médias sociaux. Les médias sociaux sont un terme général qui englobe une variété d'outils et de plateformes numériques qui facilitent le partage d'informations et la création de communautés virtuelles. Issus des premiers systèmes comme PLATO et ARPANET, ils ont évolué vers des plateformes modernes comme Facebook et Twitter. Ces plateformes offrent des caractéristiques uniques qui les différencient des médias traditionnels, notamment la possibilité pour les utilisateurs de générer du contenu et de s'engager dans une communication dialogique. Elles accueillent plus de 100 millions d'utilisateurs dans le monde et offrent différentes formes de services, telles que des applications de messagerie et des plateformes de création de contenu collaboratif. L'utilisation des médias sociaux a des répercussions considérables sur les individus, la société et les entreprises, influençant tout, des pratiques de marketing aux processus politiques. Cependant, elle est également associée à des préoccupations éthiques, telles que la diffusion de fausses informations et la dépendance potentielle.
Témoignage (Wikipedia)

Au promotion et publicité, a testimonial ou show consists of a person's written or spoken statement extolling the virtue of a produit. The term "testimonial" most commonly applies to the sales-pitches attributed to ordinary citizens, whereas the word "endorsement" usually applies to pitches by celebrities. Testimonials can be part of communal marketing.

An advertisement for the Wikimedia Foundation incorporating a series of editor testimonials
" Retour à l'index des glossaires
fr_FRFR
Retour en haut