Personnalisation

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“Personalization” refers to the practice of creating or modifying products, services, or experiences to meet the specific needs or preferences of individual consumers. This concept, which dates back to ancient times, saw a decline during the era of industrialization and mass media[3], only to bounce back with the emergence of digital technologie[4]. Today, personalization is a key trend in various mediums, including print, mobile phones, promotional merchandise[1], and online platforms, with companies leveraging data and technology to offer tailored experiences. This includes the use of audience demographics, psychographics, behavioural data, and other data standards. Personalization plays a pivotal role in power dynamics, as it can be used to gain economic, political, and social influence[2]. It also has significant social implications, such as the creation of “filter bubbles”. Despite its complexity, the ultimate goal of personalization is to deliver offerings that align with individual tastes and habits, thereby enhancing client[5] satisfaction and loyauté[6].

Définitions des termes
1. promotional merchandise. Promotional merchandise, often referred to as 'swag', is a marketing tool used by businesses to increase visibility and brand awareness. These items, which carry a company's logo or brand name, originated in the US in 1789 and have since evolved into a global industry. Promotional items range widely, from commemorative buttons to clothing and tech gadgets, and are sourced from manufacturers worldwide. They're typically distributed at events like trade shows or included in shipped orders, often at a loss, as a means to attract customers and promote events or products. The appeal of promotional merchandise lies in its ability to leave a lasting impression, fostering customer loyalty and driving sales. In essence, promotional merchandise forms a fundamental part of marketing strategies, and its effectiveness is reflected in the industry's substantial market value.
2. social influence. Social influence refers to the way individuals' thoughts, feelings, and behaviors are shaped by others. This concept encompasses a variety of types, such as Kelman's compliance, identification, and internalization, which refer to different levels of individual acceptance of social influence. It also includes phenomena like conformity, minority influence, self-fulfilling prophecy, and social contagion, each with its unique dynamics and implications.However, social influence can also take on negative forms, such as psychological manipulation, abusive power, propaganda, and hard power. These forms often involve the exploitation or coercion of individuals.Various factors can impact the extent and nature of social influence, including antecedents like social impact theory and Cialdini's Weapons of Influence, as well as social structures like unanimity and status. Cultural and emotional influences also play a significant role, shaping conformity and behavior within social structures.Research in this field explores topics such as the influence of social networks, cognitive limits on information transmission, challenges in social media analysis, and the pursuit of a causal understanding in social influence.
Personnalisation (Wikipedia)

Personnalisation (broadly known as customization) consists of tailoring a service or product to accommodate specific individuals. It is sometimes tied to groups or segments of individuals. Personalization involves collecting data on individuals, including web browsing history, web cookies, and location. Various organizations use personalization (along with the opposite mechanism of popularization) to improve customer satisfaction, digital sales conversion, marketing results, branding, and improved website metrics as well as for publicité. Personalization acts as a key element in médias sociaux et recommender systems. Personalization influences every sector of society— be it work, leisure, or citizenship.

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