The Market Environment is a broad concept incorporating all the external and internal factors that influence a company’s marketing decisions. Internal factors include various departments like management, finance, research and development, purchasing, and accounting, that shape the company’s individuality. Conversely, the external factors consist of components outside the organization, such as customers, partners, and competitors, which form the micro-environment, and larger societal forces like demography, economy, technologie[2], politics, and culture, known as the macro-environment. Companies perform Market Environment Analysis by using tools like PEST and SWOT to understand these influences better. They also engage in activities such as market-scanning and market-shaping to monitor and actively shape the market conditions, respectively, for gaining a competitive advantage[1].
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Environnement du marché et business environment sont marketing terms that refer to factors and forces that affect a firm's ability to build and maintain successful customer relationships. The business environment has been defined as "the totality of physical and social factors that are taken directly into consideration in the decision-making behaviour of individuals in the organisation."
The three levels of the environment are as follows:
- Internal environment – the internal elements of the organisation used to create, communicate and deliver market offerings.
- External micro environment – Local forces that affect its ability to serve its customers.
- External macro environment – larger societal forces that affect the survival of the organisation, including the demographic environment, the political environment, the cultural environment, the natural environment, the technological environment and the economic environment. The analysis of the macro marketing environment is to better understand the environment, adapt to the social environment and change, so as to achieve the purpose of enterprise marketing.