GDPR

Privacy Statement

By using certain parts of this site, by subscribing to the newsletter, you are providing information that allows us to identify you as a person. This is only done for our services and information provision and if you give your consent.

Your personal data is processed in accordance with the provisions of the European General Data Protection Regulation (AVG) (also known as General Data Protection Regulation or "GDPR").

This privacy policy applies to the services of . We are not responsible for the privacy policies of other sites and resources linked to our website, but we do link to them so you can find the necessary information.

By using this website, you accept this privacy policy.

You always have the right to request your retained personal data :

• to be requested and looked into,
• (to be) changed,
• (to be) deleted.

This can be for one or more entries in various databases.

You can also ask for from all databases to be removed. You will then be "forgotten" and not contacted in any way anymore.

If you make the changes or deletion yourself, it is effective immediately. If you submit a request to make changes, it is done as soon as possible and at least within 30 days.

How do you assert your rights?

This can by clicking on a link at the bottom of the newsletter or by a simple request mail to [email protected]. You can also use the contact form.

Always state:

• First and last name of the person you want to delete or change.
• Email address of the person you want to delete or change.
• What changes you want to make or you want the person deleted.

This is how we process your data

The controller is:

• Jo Konings

Your personal data will be processed by the following data processors (who are also GDPR compliant).

own name + name own organization + address + possibly: phone number + e-mail address

For sending e-newsletters, the data processor is Mailchimp based in the U.S.A. By subscribing to our newsletter, you agree to the terms and conditions of Mailchimp. An agreement is in place with this data processor to protect your personal data.

For usage analysis of our website, we enable Google Analytics. This collects anonymous information about the use of our website. This data is not passed on to Google and is not used for marketing and advertising purposes.

What data is collected?

Only those personal data are collected that are necessary to fulfill a particular part of our service or to send you information.

That may be:

• first name and surname
• email address
• residential address
• work address
• phone number
• VAT number

In forms, some information is mandatory (usually marked with an *), these data are needed to provide you with the desired service.

Other information - not marked with * - may be useful, but is not absolutely necessary. You choose whether to enter data here.

No marketing profiles are created on the basis of data entered or cookies placed (see below).

Why is your personal data being kept?

Your personal data is used for a specific purpose (and only for that purpose) with the following legal bases:

• Contact form: to fulfill your request, provide a response (perform assignment).
• Newsletter subscription: to send you a newsletter from time to time with offers or information that may interest you (consent data subject) This newsletter is only sent when there is information of interest to you. 
• Purchase form: to process your purchase, deliver the products you want, and show you other products that may interest you (fulfillment of order and legitimate interest)
• Request brochure: to send you the brochure (carry out assignment)

An exception to this can only be made with your explicit consent.

How long will your data be kept?

Personal data is kept as long as necessary to provide you with the service you activated yourself or for which you gave your consent. Your personal data will be kept for a maximum of 5 years after its last use.

Actually, you should specify the exact period here: for example, 1 year. The maximum retention period for personal data is 5 years.

Transfer to third parties

Your personal data will not be passed on to third parties. We only use services that process personal data if we have a processing agreement with them, if they are necessary for our service and information provision, and if they can guarantee the secure storage of personal data with guarantee for your privacy.

Your personal data will only be passed on if this is necessary for the purpose for which you gave your consent and provided the personal data (send newsletter, purchase product, book service ...) or if this is legally required and permitted (e.g. in the context of a judicial investigation).

We do not provide personal data to parties based outside the EU, except Mailchimp and Google.

Minors

We have absolutely no intention of collecting data on website visitors who are minors, even if they have parental or guardian consent. However, we cannot verify whether a visitor is a minor. Therefore, please ensure that you are involved in the online activities of your minor children to prevent their data from being processed by us or our partners.

Data security

The computers and Internet connections on which your personal data are stored and transported are secured as much as possible against hacking, installation of malware and other improper use.The computers and network can only be logged in with a username and password.

Anyone who may view or know your personal information on behalf of Solutional is bound by confidentiality of that information.

Personal data is backed up to be restored in case of physical or technical incidents.

All Solutional employees have been informed of the importance of protecting personal data and privacy.

Automatic storage of non-personal data

During a visit to this website, data are automatically stored about the use of the website. These are solely non-personal and anonymous data (for example, your IP address is not tracked). We analyze that information with Google Analytics (read Google and Google Analytics privacy policies for more info) to improve our website, however, no personal information is tracked or transmitted to Google and other third parties.

Cookies

This website uses functional and analytical cookies. This is done anonymously. Read more about this in our cookie policy.

In short: functional cookies make our website work better, analytical cookies tell us something about how the website is used. No personal data is collected or transmitted in this process. The cookies are not used for marketing or advertising.

You can disable and enable cookies in your browser settings as well as delete them.

Facebook, Twitter and other social media

This site contains share buttons for social media networks. The code behind these buttons places - when used - a cookie on your computer. This is subject to the privacy rules of the social networks. We have no influence on and bear no responsibility for what these networks do with your personal data.

We also have no control over how other social media users treat your information after you share something posted on our website.

Changes

This Privacy Statement may change. We update the rules and conditions to best protect your privacy and transparently handle your personal data. So please check back regularly. 

If things go wrong ...

We handle your personal data as carefully as possible and keep it secure. If something does go wrong, we will inform you as soon as possible and do everything we can to limit the damage.

The dispersal of your personal data through data theft or data breaches cannot give rise to claims for damages against us.

Complaints

If, despite our precautions, you still have complaints about our use of your personal data, please contact [email protected] And we are looking for a solution.